Privacy Policy

Last updated: July 2, 2026

This policy describes how personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter: "GDPR" — General Data Protection Regulation).

1. Data Controller

The controller of your personal data is PERGOLA Restauracja Elżbieta Korbanek, Bulwar Jana Szymańskiego 14, 78-100 Kołobrzeg, Poland, Tax ID (NIP): 7771134297.

Data protection contact: e-mail kontakt@pergola.pl, phone +48 94 354 01 40.

2. Scope of Data Collected

In connection with the use of our website we may process:

  • contact details provided via reservation or contact forms (name, e-mail, phone);
  • the content of the message sent;
  • technical browser and device data (IP address, browser type, time zone);
  • data stored in cookies (see section 6).

3. Purposes and Legal Basis

  • handling reservations and inquiries — Art. 6(1)(b) GDPR;
  • compliance with legal obligations (tax, accounting) — Art. 6(1)(c) GDPR;
  • website security and pursuit of claims — Art. 6(1)(f) GDPR.

4. Retention Period

Data is processed for as long as necessary to fulfil the purpose for which it was collected, and thereafter for the period required by law (e.g. 5 years for tax records) or until the limitation period for claims expires.

5. Recipients and Hosting

We rely on trusted processors (Art. 28 GDPR) who handle data only on the controller's documented instructions and ensure an adequate level of protection (including SCCs for transfers outside the EEA).

Hosting and technical infrastructure:

  • Cloudflare, Inc. (San Francisco, USA) — CDN and Cloudflare Workers runtime hosting the website. Transfers secured via SCCs and Cloudflare's DPA.
  • Lovable Cloud — hosting platform running on Cloudflare Workers.
  • Supabase — database and CMS, servers located in the European Union.

Analytics and marketing tools:

  • Google Tag Manager, Google Analytics 4, Google Ads (Google Ireland Ltd.);
  • Meta Pixel (Meta Platforms Ireland Ltd.);
  • Google Maps and YouTube in no-cookie mode.

Analytics and marketing tools are activated only after consent to non-essential cookies has been given — Art. 6(1)(a) GDPR.

6. Cookies

  • Essential — required for the site to function, no consent needed.
  • Analytics — Google Analytics 4, Google Tag Manager.
  • Marketing — Google Ads, Meta Pixel.
  • Embedded content — Google Maps, YouTube, virtual tour.

7. Your Rights

  • access to and a copy of your data;
  • rectification and erasure ("right to be forgotten");
  • restriction of processing and data portability;
  • objection to processing based on legitimate interests;
  • lodging a complaint with the competent supervisory authority (in Poland: UODO, ul. Stawki 2, 00-193 Warszawa).

8. Voluntary Nature of Data Provision

Providing data is voluntary, but not doing so may make it impossible to complete a reservation or receive a reply to an inquiry.

9. Changes to This Policy

We reserve the right to update this policy. The new version applies from the date of its publication.

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